How to install teams on citrix vdi. Optimization for Microsoft Teams

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Use this table to understand the different installation combinations and how they affect media optimization for Unified CM, Webex Calling, and calls on Webex App. The roaming database contains all user credentials and preferences, encrypted using AES As a VDI customer, you should always back up the above folder, so that user credentials and preferences are maintained across VDI sessions.

Users access the Webex App through a virtualized Windows environment. Walk through the deployment steps in the Azure admin portal to create the host pool, virtual machines, and related settings.

A host pool is a collection of VMs that offer a similar service. Azure indicates when the virtual environment is ready. For specific deployment steps, see the Microsoft documentation on getting started with AVD.

This setting applies across your organization, unlike the installation parameters which affect your deployment at the server level. If you're unable to install the VDI plugin for your users, walk them through these steps on their thin client devices. If you're running a bit or bit environment with VMware, make sure you download and install the VDI client that matches the VMware environment. Webex App needs to be installed on your central HVD environment.

Double-click the msi file that you downloaded. To complete the installation, click Finish. Optional If you or users are manually installing the two plugins for full featured meettings, follow the steps in Install Webex Meetings VDI plugin on thin client systems. You can find the version numbers on the download page. Webex Meetings VDI as a standalone plugin is released every month, but this bundled plugin installer is release bimonthly.

Double-click the exe file that you downloaded. Read the welcome screen, which covers the plugin versions that are included in the installer, and then click Next. For Webex App to function properly for your users, you must use the official thin client plugin from the download site.

To confirm, the Health Check shows a connected status for the Virtual Channel. Create an image for the thin clients. On the thin client, install the Webex App VDI plugin; enter your password at the authentication prompt. After you click Install, the Ubuntu Software Center locates and installs the dependency libraries, and then installs the Webex App Client.

Deploy the image to the thin clients. For more information about how to create an image or how to update the thin client, see the Elias documentation available from the Unicon website. Under the registry, enable the vdciscoteams parameter. Because of this third-party integration, you must contact Dell for technical support. For more information, see the Dell Wyse ThinOS documentation for your supported release; the "Supported packages" section of their release notes mentions the version of the Webex VDI plugin that's supported.

See the software download page to get a copy of the OS installation package. Because of this third-party integration, you must contact 10ZiG for technical support. For more information, see the 10ZiG page for your specific thin client. For Webex App to function properly for your users and be optimized for VDI, you must use the thin client build. For full featured meetings with Webex App , you or your users must either install the bundled VDI plugin or the two separate VDI plugins on a thin client.

You cannot use the bundled VDI plugin package on Linux thin clients. For Linux, you must install the separate VDI plugins. Install only the Webex app in the HVD environment. No other apps are required. Make sure you follow the Full-featured meetings requirements. Install the Webex app VDI plugin for the supported thin client platform:. For feature limitations for each release, see the release notes. You must disable auto upgrade for Webex App and use the versions that are available on the download link above.

When users either don't use the VDI optimized solution or are in fall back mode, HD video is disabled and Webex App shows a notification that you may see a media quality issue.

We do not recommend that users use VDI in unoptimized or fallback mode. Their camera or headset may not work and they may experience poor media quality. Only the audio device selected on the HVD plays the ringtone.

Then, Expressway-E can transmit to the thin client. For fallback mode, the Mode Selection registry key cannot control the media for an auto-answered Unified CM call.

In non-optimization mode or fall back mode, Citrix device mapping supports a maximum of 4 devices. On Citrix for Linux, we only support voicemail playback by using the default device on the thin client.

So when you want to play back voicemail using your preferred audio device, you need to open the sound settings on the thin client to set the device that you want to use by default. If you run version or later, you don't have to uninstall and reinstall.

If the thin client is on-premises, Unified CM calling may be blocked by some firewall settings. Webex Calling and Webex App built-in calling are not affected. VMware Horizon client version 8.

For compatibility mode: If users have the previous VDI plugin version including only upgrading the Webex app to If vdpService. On VMware for Linux and Windows, we only support voicemail playback by using the default device on the thin client.

For VMware Cloud desktop deployments, you must enable the UDP connections between the internal network and the Expressway-E—port ranges from — Users can start multiple Citrix or VMware sessions, but only one connection instance works and the other instances fall back to non-VDI mode. If you want to use VMware, make sure no Citrix Agent is installed.

Skip to content Skip to search Skip to footer. Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language. Find Matches in This Book. Log in to Save Content. Active Directory. Delivery methods. Network ports. Adaptive transport. ICA virtual channels.

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User issues. Feature compatibility matrix. Data granularity and retention. Troubleshoot Director failure reasons. Third party notices. Document History. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente. The endpoint decodes and provides the multimedia locally, moving the Citrix Workspace app window back into the hosted Microsoft Teams app. Authentication and signaling occur natively on the Microsoft Teams-hosted app, just like the other Microsoft Teams services for example chat or collaboration.

Citrix and Microsoft recommend the latest available version of Microsoft Teams and to keep it up to date. Unsupported Microsoft Teams desktop app versions show a blocking page to users and request to update the app. We recommend that you follow the Microsoft Teams machine-wide installation guidelines.

Also, avoid using the. All users can then uninstall Microsoft Teams if they have administrator credentials. Suppose you have Windows 10 dedicated persistent VDI environments. In this case, use the. We recommend that you install Microsoft Teams version 1. Version 1. For example, Breakout Rooms, pop out windows for meetings and chat, or meeting reactions.

For information, see Optimization for Microsoft Teams with Citrix App Layering in the list of features that managed through the registry. The following is an example of folders, desktop shortcuts, and registries created by installing Microsoft Teams machine-wide installer on a Windows Server bit VM:.

When using the. All the files are placed in AppData. The best practice recommendations are based on the use-case scenarios. Using Microsoft Teams with a non-persistent setup requires a profile caching manager for efficient Microsoft Teams runtime data synchronization.

With a profile caching manager, the appropriate user-specific information is cached during the user session. For example, the user-specific information includes, user data, profile, and settings. Synchronize the data in these two folders:. Exclude the files and directories from the Microsoft Teams caching folder as described in the Microsoft documentation. This action helps you to reduce the user caching size to further optimize your non-persistent setup.

In this scenario, the end user uses Microsoft Teams in one location at a time. In a common virtual desktop deployment, each user is assigned to one desktop, and Microsoft Teams is deployed in the virtual desktop as one application. We recommend enabling the Citrix Profile container and redirecting the per-user directories listed in Per-user installer into the container.

List all the per-user directories into this configuration. For a complete list of verified endpoints, see Thin Clients. For more information, see Prerequisites to install Citrix Workspace app. After the update is complete, restart the Session. Root permission is required.

Citrix Viewer app requires access to macOS Security and Privacy preferences for screen sharing to work. If you want to disable Microsoft Teams optimization, run this command in a terminal and restart the Citrix Workspace app:.

This section provides recommendations and guidance to estimate how many users or virtual machines VMs can be supported on a single physical host.